Recently, the Federal Trade Commission (FTC) charged an Atlanta-based telecommunications company with 'deceptive marketing', alleging that the company knowingly misled its customers with the promise of receiving mail-in rebates within eight weeks of submitting the forms. In reality, some customers had to wait a year or more to receive their rebates - pretty ridiculous, right?
Well, it's definitely good to know that the FTC is cracking down on this type of thing. Personally, I have worked for AT&T Wireless on and off for the past three years, and have had plenty a customer come to me to complain about the long wait time to receive their rebate. I can only hope that companies like AT&T will take notice of the FTC's actions in this regard, and make a better effort to ensure that their customers receive their rebates in a timely manner.
Source:
FTC Settles With Atlanta Company Over Untimely Rebates
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